Discover more in our FAQ
Explore our most common questions and find clear answers about Dermavaé’s products, routines, and care.
If you do not see what you are looking for, our team is always here to help.
Where is Dermavaé made?
Where is Dermavaé made?
All Dermavaé products are proudly formulated and manufactured in the USA in FDA-registered and GMP-certified facilities.
How long does shipping take?
How long does shipping take?
Shipping typically takes 5-7 business days within the United States. For international orders, shipping can take 10-15 business days, depending on the destination and customs processing times. You will receive a tracking number once your order has shipped so you can monitor its progress.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.
How should I store my products?
How should I store my products?
Store in a cool, dry place away from direct sunlight. Keep containers tightly closed after each use to maintain potency.
How can I contact customer service?
How can I contact customer service?
You can reach our support team via email at dermavae@drmcnemar.com or through the contact form here. We typically respond within 24–48 hours on business days.
